Category: FAQ
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Are some of tokeepo products officially affiliated with Fisher-Price®?
Some of our products are sourced from Fisher-Price® and customized by tokeepo to create personalized keepsakes. While we use Fisher-Price® items as a base, tokeepo is an independent company and is not affiliated, associated, authorized, or endorsed by Fisher-Price®.
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Are some of tokeepo products officially affiliated with IKEA?
Some of our products are sourced from IKEA and customized by tokeepo to create personalized keepsakes. While we use IKEA items as a base, tokeepo is an independent company and is not affiliated, associated, authorized, or endorsed by IKEA.
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Can I combine discount codes or coupons?
No, you can only use one coupon or discount at a time, but we will usually honor the highest discount possible.
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Are there any discount codes or coupons available?
Yes, our website registered users will enjoy the advantage of receiving special discount codes on significant occasions.
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What payment options are available?
For online orders, you can pay by debit or credit card (Visa, MasterCard, Amex), Apple Pay, or Google Pay.For in-person pickup, you’re welcome to pay by cash or e-transfer.
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Do you ship worldwide?
We currently ship only to countries listed under the “Country/Region” field in the “Shipping address” section on the Checkout page.
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How can I track my order?
Track your order by visiting the tracking page and using the tracking number provided in your shipment confirmation email. If you do not receive it, please check your spam folder before contacting us at support@tokeepo.com for further assistance.
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How do I find my package tracking number?
As soon as your order is shipped, you will receive an email with your tracking number. If you do not receive it, please check your spam folder before contacting us at support@tokeepo.com for further assistance.
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Fonts Pairing
In the layout of Keepsakes, text styles are divided into two distinct categories: For optimal visual coherence, we recommend employing a specific font pairing for Headlines and Body styles. Below are our recommended font pairs, carefully selected to harmonize the design aesthetic: Please note that these font pairings have been meticulously curated and are integrated…
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How do I personalize a product?
Personalizing the product you select is easy! Begin by navigating to your desired product page on tokeepo’s shop. Look for the Personalize button located beneath the product description, just next to the ADD TO CART button. Clicking this button will launch the Customization Studio, where you can personalize your chosen product to your heart’s content. The Customization Studio…